Privacy Policy

1. Introduction

At Fittr ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual try-on service. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

Personal Information

When you create an account, we may collect:

• Name and email address
• Account credentials (managed securely through our authentication provider)
• Payment information (processed securely through Stripe)

User-Uploaded Content

To provide our virtual try-on service, we collect:

• Photos you upload of yourself or others (with their consent)
• Images of clothing and accessories you upload
• Generated try-on images created by our AI

Automatically Collected Information

We automatically collect certain information when you use our Service, including device information, browser type, IP address, and usage data such as features accessed and time spent on the platform.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our virtual try-on service
• Process your transactions and manage your subscription
• Send you service-related communications
• Respond to your inquiries and provide customer support
• Analyze usage patterns to enhance user experience
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations

4. Image Data and AI Processing

Your uploaded images are processed by our AI system to generate virtual try-on results. We want you to understand:

• Images are stored securely and associated with your account
• We do not use your personal images to train our AI models
• Images are processed in real-time and results are stored for your convenience
• You can delete your images and generated results at any time
• We do not share your images with third parties except as necessary to provide the Service

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who help us operate our Service (e.g., cloud hosting, payment processing, authentication)
• Legal Requirements: When required by law, legal process, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you have given us explicit permission

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure authentication systems, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. You can request deletion of your account and associated data at any time. Some information may be retained for longer periods as required by law or for legitimate business purposes.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate personal data
• Deletion: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Objection: Object to certain processing of your personal data
• Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at the email address below.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at minh@everythingcompany.co